After-sales service
JieXiang Industry places great importance on after-sales service. We firmly believe that high-quality products and professional services are key to building customer trust.
After-sales Service Commitment:
| We offer a 24/7 (7 days a week, 24 hours a day) customer service hotline to ensure your needs are responded to immediately. Whether it's for technical inquiries or fault reporting, our professional team will promptly answer and provide solutions. | ![]() Periodic Maintenance and Upgrades | To ensure stable operation and efficient production of the equipment, we provide regular maintenance and servicing. Additionally, we offer equipment upgrade and retrofit solutions based on market and technological developments. | |
Technical Support | Our technical team is composed of experienced engineers who can provide you with comprehensive services including equipment installation and commissioning, operational training, as well as remote technical support. | Spare Parts Supply | We maintain ample spare parts inventory to quickly meet customers' replacement needs and minimize losses caused by equipment downtime. |
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